Z-1261-2018 Class II Terminated
Recall Details
- Product Type
- Devices
- Report Date
- April 4, 2018
- Initiation Date
- January 10, 2018
- Termination Date
- October 2, 2018
- Voluntary/Mandated
- Voluntary: Firm initiated
- Product Quantity
- 165 units
Product Description
Syngo.via software is intended to be used for viewing, manipulation, communication, and storage of medical images. It can be used as a standalone device or together with a variety of cleared and unmodified syngo based software options.
Reason for Recall
When the archiving configuration is changed, data received/created after the upgrade may be flagged as "Not to be archived". This is caused by the automatic function for cleaning up temporary data being disabled by the software upgrade. Due to the disabled cleanup function, disc capacity for free space decreases faster than usual. Unless the archiving configuration and the cleanup automatic function are reverted back to the original state (prior to the software upgrade), data that was incorrectly flagged "Not to be archived" must be manually prevented from being deleted by either clinical administrator or service engineer.
Distribution Pattern
Medical device software which needs to be installed.
Code Information
All Syngo.via systems with VB20A. Model number 10496180.