Z-0292-2021 Class II Terminated

Recalled by Pentax of America Inc — Montvale, NJ

Recall Details

Product Type
Devices
Report Date
November 4, 2020
Initiation Date
September 22, 2020
Termination Date
May 16, 2022
Voluntary/Mandated
Voluntary: Firm initiated
Product Quantity
39 total

Product Description

9372HD Digital Capture (ver. 1.1.0 + w/ 9263 endoPortal),

Reason for Recall

There is an intermittent software issue that could affect the systems, in which an exam video for one patient (Patient A) might be copied to another patient (Patient B). This does not occur at the time the user performs and initially reviews an exam; it is not evident until a follow-up review occurs.

Distribution Pattern

US Nationwide and Canada

Code Information

All systems with version 1.1.0 or higher; Computer Serial Numbers: 84086-01 84533-01 84090-16 84090-15 84090-14 84090-11 84090-09 84090-10 84090-08 84088-13 84088-11 84528-08 84087-06 84087-03 84538-06 84088-14 84089-02 84089-06 84089-03 84529-04 84528-05 81536-06 84091-01 84089-16 81536-12 84532-11 81538-05 84090-02 84089-13 84089-12 84090-06 84087-04 84531-12 84531-11 84531-10 84531-13 84091-16 84533-11 84533-12