Z-0486-2019 Class II Ongoing

Recalled by Ascom (US) Inc. — Lakewood Ranch, FL

Recall Details

Product Type
Devices
Report Date
November 28, 2018
Initiation Date
November 2, 2018
Termination Date
N/A
Voluntary/Mandated
Voluntary: Firm initiated
Product Quantity
57 units

Product Description

Ascom Telligence Nurse Call System

Reason for Recall

There is an issue that could cause the Telligence System Gateway II, NGGTWY2 H, to stop communicating to the hallway devices connected to it. When this occurs, the dome lights connected to the Gateway II Ports A and B will start flashing, indicating that they are no longer communicating to the Gateway II. If this occurs, device failures that WOULD otherwise be annunciated WILL NOT be indicated at staff consoles that are configured to display failures.

Distribution Pattern

AL, CA, CO, GA, IN, KY, LA, ME, MI, MO, MN, MS, NE, NV, OH, PA, RI, TX UT, VA, WI

Code Information

Version 5.0 (Build 5.0.4)