Z-1638-2016 Class II Terminated

Recalled by Ascom US, INC. — Morrisville, NC

Recall Details

Product Type
Devices
Report Date
May 18, 2016
Initiation Date
December 10, 2015
Termination Date
October 13, 2017
Voluntary/Mandated
Voluntary: Firm initiated
Product Quantity
319

Product Description

Ascom Mobile Monitoring Gateway (versions 4.1.1 and 4.2.0) and Ascom Unite Connect for Nurse Call (version 2.2.0).

Reason for Recall

Due to a malfunction of software, the secondary module will not automatically take over messaging if the primary module fails after a software upgrade to one of the other affected versions. Messages from GE Carescape/Nurse Call will not forward to handset until primary module is restored.

Distribution Pattern

CA, CT, FL, IA, ID, IL, IN, KY, LA, MA, MD, ME, MI, MO, NJ, NM, OH, OK, PA, TN, TX, VA, WA, WI and Hawaii. Australia, Austria, Belgium, Canada, France, Germany, Netherlands, Poland, Qatar, Sweden, Switzerland, and United Arab Emirates.

Code Information

Ascom Mobile Monitoring Gateway version 4.1.1 & 4.2.0 and Ascom Unite Connect for Nurse Call version 2.2.0