Z-2443-2021 Class II Terminated

Recalled by Hero Health — Hayward, CA

Recall Details

Product Type
Devices
Report Date
September 22, 2021
Initiation Date
July 2, 2021
Termination Date
November 2, 2023
Voluntary/Mandated
Voluntary: Firm initiated
Product Quantity
12,039 units which had software version V2.04.012

Product Description

The Hero Model 100 (H-100) is a system consisting of a smart pill dispenser and a medication management app.

Reason for Recall

Due to dispenser prompting for a missed dose that had already been dispensed

Distribution Pattern

U.S. Nationwide distribution.

Code Information

Model 100 (H-100) Catalog Number: F00002 Hero 100 V1.4