FDA Inspection 989058 — Customer Service Associates, LLC

Customer Service Associates, LLC — FEI 1037371

The FDA completed an inspection of Customer Service Associates, LLC on October 21, 2016 in Winchester, TN. The inspection was classified VAI (Voluntary Action Indicated — objectionable conditions were found but do not meet the threshold for regulatory action). 7 citations were issued during this inspection. Product area: Devices.

Inspection Details

Classification
Voluntary Action Indicated (VAI) (VAI)
End Date
October 21, 2016
Fiscal Year
2017
Product Type
Devices
Project Area
Postmarket Assurance: Devices
Location
Winchester, TN (United States)

Citations

IDCFRDescription
1471221 CFR 820.184DHR - not or inadequately maintained
1471321 CFR 820.198(a)Lack of or inadequate complaint procedures
313021 CFR 820.100(a)Lack of or inadequate procedures
313221 CFR 820.120Lack of or inadequate procedures for labeling
328221 CFR 820.90(a)Nonconforming product, Lack of or inadequate procedures
421221 CFR 806.20(b)(4)Justification for not reporting
63021 CFR 803.17Lack of Written MDR Procedures