Z-1104-2020 Class II Terminated

Recalled by Dexcom Inc — San Diego, CA

Recall Details

Product Type
Devices
Report Date
February 19, 2020
Initiation Date
November 19, 2019
Termination Date
August 22, 2023
Voluntary/Mandated
Voluntary: Firm initiated
Product Quantity
237888 users registered.

Product Description

Brand Name: Dexcom G6 CGM App for iOS Software Number: SW11677 Software Version: Version 1.4.0 up to corrected Version 1.4.4 GUDID Registered GTIN: 00386270000804

Reason for Recall

It was reported that the user's low alarm feature on the iOS application were not properly alerting users when the user has enabled the Alert Schedule feature more than 30 days after installing the iOS application.

Distribution Pattern

US Nation-wide OUS: Austria; Belgium; Canada; Czechia; Denmark; Finland; Germany; Great Britain; Hong Kong; Ireland; Italy; Luxembourg; Netherlands; Norway; South Africa; Spain; Sweden, and Switzerland.

Code Information

Software Number: SW11677 Software Version: 1.4.0 up to corrected Version 1.4.4 GUDID Registered GTIN: 00386270000804