Z-1609-2024 Class I Ongoing

Recalled by Tandem Diabetes Care, Inc. — San Diego, CA

FDA device recall Z-1609-2024 was initiated by Tandem Diabetes Care, Inc. on March 5, 2024 and is designated Class I. Reason for recall: During normal use, the mobile app version 2.7 may crash and be automatically relaunched by the iOS operating system. This cycle intermittently repeats, which leads to excessive Bluetooth communication… The recall status is ongoing. Affected quantity: 85,863 applications.

Recall Details

Product Type
Devices
Report Date
May 15, 2024
Initiation Date
March 5, 2024
Termination Date
N/A
Voluntary/Mandated
Voluntary: Firm initiated
Product Quantity
85,863 applications

Product Description

t:connect mobile app used in conjunction with t:slim X2 insulin pump with Control-IQ technology

Reason for Recall

During normal use, the mobile app version 2.7 may crash and be automatically relaunched by the iOS operating system. This cycle intermittently repeats, which leads to excessive Bluetooth communication that may result in pump battery drain and may lead to the pump shutting down sooner than typically expected. Pump shutdown will cause insulin delivery to suspend, which could lead to an under-delivery of insulin and may result in hyperglycemia, including severe hyperglycemia.

Distribution Pattern

US nationwide distribution including Puerto Rico.

Code Information

version 2.7 or later /UDI: 00850006613274